Gift Certificates

Online Gift Certificates are instant and can be printed and given as a gift or emailed to a recipient!

 

Your Gift Certificate number will be needed when you schedule your appointment. You may use either a printed copy or show your Gift certificate on your mobile device for redemption.

CANCELLATION & RESCHEDULING

WE HAVE A STRICT AND ENFORCED 24 HOUR CANCELLATION & RESCHEDULING POLICY!

Your appointments are very important to us and it is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. We also still need to pay your service provider for their time. Since the services are reserved for you personally, a Cancellation fee will apply. The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members schedule filled, thus better serving everyone.

No Shows and appointments cancelled/rescheduled within 24 hours of the scheduled time will result in a $25 fee per appointment (couples massage $50 fee).

Please arrive 10 minutes before your appointment. Arriving after the scheduled time of your appointment will take time off of your massage. If you are more than 15 minutes late your appointment will be subject to cancellation.

CHECK YOUR GIFT CARD BALANCE

This will only check the balance of our in store (Plastic) Gift certificates which contain 16 digits.

© 2020 Bambu Organic Massage llc

10106 Benfield Rd
Suite 100
Charlotte, NC 28269
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